Archive for August 24th, 2007

More from the Libsyn Support Blog

Here’s the latest update from Libsyn on their problems. –

I expect there are hundreds of podcasters in the same boat. I would not want to be in the Libsyn tech support line cube today…

Fri, 24 August 2007
Update on DNS issues
I understand that you may not be getting this message, or if you are there’s a chance some of your audience is still not getting your podcasts. We will post this around to as many of the boards as we can to keep people informed of the status.

We are seeing an upturn in the MRTG usage graphs which indicates a good portion of the name servers have updated and are now resolving correctly for libsyn.com domains. It is hard for us to give a blanket ETA as right now it’s totally dependent on local ISP’s and even home computer DNS caches. It is tremendously frustrating to know what the problem is but have no way to improve the situation.

Category: general — posted at: 8:47 AM
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Thu, 23 August 2007
Momentary DNS Misconfiguration
At about 2:30 EST on Thursday, Aug 23, there was a momentary DNS misconfiguration that caused some users to be unable to view the site, or in fact, resolve anything under the libsyn.com domain. The situation was recognized and resolved immediately, but due to the nature of the DNS system, some users have cached the incorrect data, either on their computer, or on the ISP DNS servers. As with everything DNS related, the caches will time out, and the correct data will be received, and we’ve been told the maximum time this will take is 24 hours. (It’s usually much shorter, however) In the meantime, a potential remedy for end users is a reboot of their computer to hopefully flush that local cache. We apologize for any downtime.
Category: Bugs — posted at: 3:09 PM